Agile Playbook: Scrum Master Tasks


The Scrum Master is one of the three roles in Scrum. The main tasks of a Scrum Master are to 

  • promote and support Scrum, so to help everyone to understand the Scrum theory, practices, roles and values.

  • And the Scrum Master is a servant leader for the Scrum Team

These are the main tasks of a SM, so how does he or she work?

The Scrum Master supports and coaches the Product Owner:

  • he or she ensures that the scope, the goal etc. is clear for everyone

  • the Scrum Master coaches the PO how to effectively manage the backlog

  • and how to practice agility​

The Scrum Master supports and coaches the development team:

  • he or she coaches the team self-organization and cross-functionality

  • the Scrum Master helps the team to remove impediments

  • and of course, the Scrum Master is coaching Scrum

The Scrum Master supports and coaches the organization:

  • he or she is leading and coaching Scrum

  • helping employees to understand Scrum

  • and he or she is working with other Scrum Masters

So the Scrum Master is

  • a Sparring Partner for the Product Owner

  • a Team Coach for the team and

  • a Change Agent for the organization​​

How does the Scrum Master enable High Performance Teams?


The Scrum Master enables High Performance Teams by:

  • taking care about everyone being at his or her best

  • understanding the whole team and every individual

  • taking care of the team dynamics

  • creating an atmosphere that is positive and productive

  • solving conflicts

  • and the SM is also in charge for protecting the team.


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